FAQS
Tickets
There are five ticket types for Gladiators Experience:
Spectator
Cheer on your family and friends, and enjoy the electric atmosphere of Gladiators Experience! Includes access to The Vault, Gladiators Training Facility and designated viewing areas, where you can support Contenders during each event. A Spectator ticket also gains access to the food court, the merch superstore, and a children’s soft play area.
Adult Contender (16+)
Live out your Gladiators dreams! Enjoy 75 minutes access to the Adult Arena, featuring events The Wall, Duel, Hang Tough, Unleash and the Eliminator, plus access to The Vault, Gladiators Training Facility, designated viewing areas, food court and merch superstore. Please note: some events are subject to height restrictions (outlined below).
Junior Contender (5+)
Live out your Gladiators dreams! Enjoy 75 minutes access to the Junior Arena, featuring events The Wall, Duel, Hang Tough, Unleash and the Eliminator, plus access to The Vault, Gladiators Training Facility, designated viewing areas, food court, merch superstore and children’s soft play. Please note: some events are subject to height restrictions (outlined below).
Family Contender (2-8 people)
Enjoy Gladiators Experience together! A group ticket allowing a combination of Adults and Juniors to enter the Arena and take on the events. Parents/guardians wishing to enjoy the Arena with a child should purchase a Family Contender ticket in order to access the Junior Arena. Please note: Juniors will not have access to the Adult Arena.
VIP Ticket
This includes:
1 Adult or Junior Contender ticket (Family Contender VIP tickets are also available)
Early access to the venue and Arena ahead of general admission, allowing for reduced capacity event play
Official Contender uniform
Contender participation medal
Digital photo pack of highlights from the Arena
A Family Contender allows for Adults and Juniors to enter the Arena and participate in events together. Adult Contender tickets will be granted access to the Adult Arena ONLY. Only Adults holding a Family Contender ticket will be allowed access to accompany Juniors into the Junior Arena. Juniors will not be allowed access to the Adult Arena.
Advance booking online is highly recommended to avoid disappointment.
Age & Restrictions
Junior Contender tickets are available from 5+. Adult Contender tickets are available for those aged 16+. Spectator tickets are open to all ages.
Certain events are subject to strict height requirements. These are for safety reasons and to allow for Contenders to have the best experience possible. Only those meeting the minimum requirements will be permitted on the following events:
Adult Eliminator: 1.5m
Junior Eliminator: 1.25m
Duel (Adult/Junior): 1.25m
There are no height restrictions to any other event.
What To Bring / Wear
Clothing: Contenders must be in comfortable sportswear or an official Contender uniform (available to purchase in advance or at Gladiators Experience, subject to availability). T-shirts, long-sleeve shirts and long pants or shorts are all approved attire for the Arena.
Jeans, cargo pants, skirts and hoodies are NOT allowed on the event equipment for safety reasons.
Footwear: All contenders must be wearing suitable sports trainers. Formal shoes, boots, open toes, high heels or bare feet are NOT allowed on the event equipment.
There is no dress code for Spectator tickets.
No loose items of clothing are allowed within the Arena and must be placed within the lockers or left with Spectators. Hats, glasses, mobile phones, wallets and jewellery must be removed to prevent loss, damage or injury.
PPE for all events will be provided upon entering the Arena.
Sportswear bags are permitted for Contender ticket holders only. All bags will be searched upon entry.
No bags over the size of A4 or with more than two compartments will be permitted on site.
Professional cameras and recording equipment are prohibited from Gladiators Experience. Camera phones and personal cameras are permitted at Gladiators Experience but are restricted to Spectator areas only and are strictly prohibited from the Arena. Under no circumstances must cameras be taken into the locker and changing rooms.
Facilities
Free lockers are provided for all Contender ticket holders. Lockers are located inside the Gladiators Experience, situated before you enter the Arena. Items are left at your own risk. No items of baggage will be allowed inside the Arena. Lockers must be emptied as you leave the Arena at the end of your session.
There will be a designated area for storage of prams and buggies.
How Does It Work?
Please arrive 15 minutes before your designated entry time, selected at the point of booking. Once inside Gladiators Experience, we recommend Contenders complete their 75 minutes of Arena play first, and enjoy the rest of the Experience at your own pace afterwards.
Each Contender will have 75 minutes access to your designated Arena. Your time will commence upon leaving the locker room, and will be monitored by a supplied RFID wristband. There is no limit to the amount of events, or the number of times you may participate in any individual event, within your time limit. Upon the completion of your 75 minutes, you will be required to promptly leave the Arena.
There will be ambient music and interactive audio throughout Gladiators Experience. Both static and roaming lights will be utilised throughout the Experience; there will be no use of strobes or special effects.
We are working closely with the Gladiators to arrange meet and greet opportunities (included in Contender tickets; Spectator tickets will require an additional upgrade, subject to availability). These will be announced in due course. We unfortunately cannot promise the availability of your particular favourite Gladiator.
Getting Here & Opening Hours
Train: Birmingham International train station is located on site, approximately a five-minute walk from Gladiators Experience.
Bus: National Express and Megabus both service Birmingham International airport; from here it is a 90-second monorail to the NEC. Local visitors can utilise the West Midlands Bus Service, taking the number 37 bus from surrounding areas. Please check your travel details ahead of arrival.
Air: The venue is directly connected to Birmingham International Airport. A 90-second monorail runs every two minutes.
Parking is available at the venue. Parking is not included in your Gladiators Experience ticket – we recommend booking your parking ahead of your visit by clicking here.
The NEC is clearly signposted from all major motorway routes including the M42, M40 and M6. Please use postcode B40 1NT in your satnav to arrive at the NEC site. From here, please follow signposts to your dedicated parking area.
Once parked you may utilise the on-site free bus service, or enjoy a leisurely walk of approximately five to 10 minutes, to reach the Gladiators Experience.
The Gladiators Experience is open:
Friday: 4pm – 9pm
Saturday: 9am – 9pm
Sunday: 9am – 6.30pm
School holidays: Monday-Sunday: 9am – 6.30pm
Accessibility
The Gladiators Experience Vault and Spectator areas are all accessible.
There are dedicated accessible toilets located adjacent to the food court.
Please be aware that there is a variety of lighting states and dynamic audio throughout the Experience.
Ticket Holders with a known medical condition should consult a medical professional before entering the Arena.
An essential companion ticket is provided, free of charge, to those customers who would be unable to attend without the help and support of another person. Add a ticket for your Essential Companion at checkout and your request will be reviewed by the ticketing team.
Other
Yes! The Gladiators Experience has a superstore packed full of exclusive Gladiators merchandise. Access to the superstore is only available from within the Experience, to those holding a ticket.
Unless stipulated for medical reasons, outside food and drink is not permitted inside Gladiators Experience. Water stations are available throughout Gladiators Experience, along with an on-site food court offering a range of food and drink for purchase.